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An important update on taking care of personal information

With the Festive Period now approaching, many of us will be trying to prepare for leave, have an increased workload, be covering other areas and potentially be working from home over this period. In these situations, it can be easy to get distracted or rush to complete tasks to move onto the next one.

With the Festive Period now approaching, many of us will be trying to prepare for leave, have an increased workload, be covering other areas and potentially be working from home over this period. In these situations, it can be easy to get distracted or rush to complete tasks to move onto the next one.

It is important that you take the time to Stop, Think and Check before you send any email content, attachments, letters, or any other communications containing personal or sensitive information.

As a Council employee we all have a legislative responsibility to take care of personal information. This may be service users, tenants, employees’ information.

We must adhere to the Data Protection Principles in line with the UK GDPR legislation.

The most common principles breached are:

  • Accuracy
  • Confidentiality
  • and Integrity

The majority are of which are caused by human error. This can be prevented by using the Traffic Light System.

Before clicking send or sealing an envelope:

  • STOP
  • THINK and CHECK that your information is accurate.
  • SEND once you have carried out your checks.
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