Important update on Sundry Payments process

A new Integra Sundry Request eForm will is now live from today Monday 5 October 2026. This should be used for sundry requests from today.

If they haven’t done so already, managers are also asked to refer to the guidance below to ensure their teams are prepared for the changes and ensure a swift and streamlined transition and that all guidance, bookmarks, templates and process documents in their teams are updated before Monday 12 October when the previous Integra Form will be deactivated.

The new form has been designed to streamline the sundry request process and improve the quality and consistency of information submitted.

Key Dates

• Monday 5 October 2026: The new Integra Sundry Request eForm goes live (stay tuned for the hyperlink) and will be available for use
• Monday 12 October 2026: The current Excel Sundry Request Form will become obsolete and will no longer be accepted for new requests

Action Required!

• staff who are not already an Integra users should log a Hornbill job for a general access account to allow you to complete the new Integra Sundry Request eForm
• all staff who raise sundry requests must familiarise themselves with the new Integra Sundry Request eform and begin using it from 5 October 2026
• any local guidance, bookmarks, templates, or process documents that reference the Excel Sundry Form are updated before 12 October 2026
• Managers are asked to share this communication with their teams and ensure staff are aware of the change and the associated timescales

Important Information!

The new Integra Sundry Request eForm includes checks for duplicate payments. Where a payment is identified as a potential duplicate, the request will be rejected and returned to the service for amendment.

To reduce the likelihood of requests being flagged as duplicates, services should consider implementing a consistent naming convention for all sundry payments. Payment references must be unique. Generic payment references such as “Grant Payment/Refund” will no longer be accepted.

Please note that the Payment Reference field is limited to 30 characters.

To support a smooth transition, we strongly encourage staff to start using the new eform as soon as it becomes available. Any requests submitted using the Excel Sundry Request Form after Monday 12 October 2026 may be returned and require resubmission using the new Integra Sundry Request eform.

Published October 05, 2026